April 21, 2021

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Aptec starts Avaya channel training

by Stuart Wilson, Wednesday 17 September 2008

Middle East technology distributor Aptec has hosted the first in a series of partner training sessions on Avaya’s range of SMB solutions. The seven-day, hands-on training session includes five days of IP office training and two days on Avaya’s call centre solutions.

“In line with our continued investment in support for our Avaya partners, we have embarked on a series of training sessions aimed at equipping our partners with the knowledge, and skills to tap into the lucrative SMB segment,” said Sabbahuddin Khan, networking business unit manager at Aptec Distribution.

The first session was held in Dubai with a second session planned in the next few months. All the attendess are trained by qualified and certified trainers using the partners’ own demonstration equipment, providing practical hands-on experience. Both Avaya and Aptec are encouraging interested channel partners to register with Aptec and book their demo units for the training sessions.

Khalid Khan, SMB manager at Avaya MENA, said: “Avaya emphasises the importance of technically certified resources at resellers so that they can fully support end users on pre-sales and post-sales. Aptec plays a key role in expanding its business and partner base for the SMB range of products in the GCC markets - except Saudi Arabia & Bahrain.”

Aptec recently expanded its Avaya team to offer channel partners with pre-sales support, proof of concepts and technical trainings.

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