October 20, 2020

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3Com names new Middle East boss

by Stuart Wilson, Monday 16 June 2008

Networking vendor 3Com has named Mahmoud El-Ali as its new general manager for the Middle East. El-Ali boasts more than two decades of IT industry experience on his CV and will be based in Dubai for his new role. El-Ali willl assume responsibility for managing the 3Com team, defining strategy and driving sales across the Middle East.

“3Com is committed to providing the highest level of service and support to customers in the Middle East, as well as maximising the tremendous growth opportunities across the entire region,” said Mike Ansley, 3Com’s EMEA VP and general manager.

“To this end, we have identified a general manager who is focused on customer satisfaction, operational excellence and developing innovative solutions that benefit our customers and partners. Mahmoud El-Ali’s extensive experience in technology and professional services matches perfectly with 3Com’s customer focus - as underlined by our recent successful move to bring our professional services in-house for better customer service,” Ansley added.

El-Ali was most recently with Computer Associates, where he held various positions including regional manager for technology services and general manager for the Gulf region. Prior to this, El-Ali was regional manager of GBM, IBM’s networking and security operation in the Gulf region. He was also regional professional services manager for NCR for the Middle East, Eastern Europe and Africa.

”3Com is committed to investing in and expanding our technical resources, sales and partner management, and service and support teams in this region,” said El-Ali. “We have a rich history of providing innovative solutions for organisations in the Middle East, including Aspire, Arab National Bank and the American University in Beirut, and we will continue to contribute to the success of local customers.”

El-Ali, 43, is Lebanese and speaks Arabic, English and French and gained his degree in Electronics Engineering from the Lebanese University.

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