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HOME REGIONS Middle East › EMW picks up Interactive rights

EMW picks up Interactive rights

by Stuart Wilson, Wednesday 27 April 2011

EMW Middle East has signed a reseller agreement with NASDAQ-quoted unified IP business communications solutions provider Interactive Intelligence. EMW Middle East supplies converged ICT solutions to customers across the region.

“EMW has eight years of experience deploying contact centre and IP telephony solutions for organisations throughout the Middle East, including many large telecom service providers, enterprises, and government customers,” said Shaheen Haque, Interactive Intelligence’s territory manager for Turkey and Middle East.

“These are key markets for us and we look forward to offering EMW customers the scalability, security, and reliability that come from our more than 16 years of experience developing unified IP business communications solutions,” added Haque.

Interactive Intelligence has developed an open, single-platform, all-in-one IP communications software suite designed to deliver comprehensive multichannel applications minus the cost and complexity introduced by multipoint products. Its products can be delivered on-premise or via a hosted model.

“Interactive Intelligence offers a unique architecture designed to reduce costs, simplify administration, increase interoperability, and maximise customisation options,” said Serjios El-Hage, CEO at EMW Middle East.

“We look forward to combining these benefits with our experience of deploying hundreds of unified communications solutions throughout the region in order to give our joint customers the most value for their money,” he added.

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