July 17, 2019

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New markets for Newegg

by Stuart Wilson, Thursday 4 September 2014

Electronics e-tailer Newegg has expanded its global footprint to include new markets in Asia Pacific (APAC) and Europe. New online stores have launched in India, New Zealand and Singapore in APAC, and in Ireland, Netherlands and Poland in Europe. The additional sites include multilingual customer support.

Customers from these countries can visit Newegg.com and purchase a wide selection of products. As with Newegg’s recent expansion into the UK and Australia, the new international stores will have a limited selection of products to start, but availability will continue to grow and improve in the coming months. Customers from these regions are encouraged to shop and provide feedback, which will help shape the continued improvement of Newegg’s global presence.

“We’re excited to continue bringing the Newegg service, products and deals to a wider, more global audience,” said Soren Mills, chief marketing officer at Newegg North America. “We’re committed to growing Newegg in these regions so people from all around the world can experience the stellar shopping experience our North American customers currently enjoy.”

Newegg also added multilingual customer service that promises to greatly reduce any language barriers involved in a transaction. This support is available around the clock, serving customers for whom English is not their native language.

The feature allows a customer to chat in their native language, which is translated instantly for Newegg’s customer service representatives. Responses composed in English are then translated into the customer’s language. The service offers Polish and Dutch language options, with more language support to come as Newegg increases its global presence.

When visiting the Newegg homepage, customers in the Netherlands, Ireland, Singapore, India, New Zealand and Poland can select their country and currency from drop-down menus on Newegg.com. Clicking the ‘Newegg Global’ banner in the top left navigation menu shows the products available in the specified region.

DISTREE APAC 2014

Channel EMEA is an official Media Partner for regional technology and consumer electronics retail channel event DISTREE APAC and is expanding its coverage to include the region. Vendors requiring more information about DISTREE APAC can contact events@channelemea.com quoting code DAP14.

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